Refund and Returns Policy

This is a sample page.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it (brand new). It must also be in the original packaging. We do not accept returns on opened bottles.

We offer refunds on all products which have not been opened, containing a sealed product with official tamper-proof packaging still intact.

If you happen to receive a product with a seal that is opened, we offer a full refund and exchange if requested. Just ship the product back to the address on the packaging and we will offer a full refund of the purchase price.

Otherwise, we will send out another bottle to make sure that you are satisfied with the product, and receive a tamper-proof bottle, sealed with plastic over the cap and a tamper-proof packaging on the bottle.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ceo@vitaminplacenta.com 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ceo@vitaminplacenta.com and send your item to: 7040 Avenida Encinas Suite 104 #39 Carlsbad, CA 92011.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: Placenta Products
7040 Avenida Encinas
Suite 104 #39
Carlsbad, CA 92011

Please include your full name and order number in the packaging to allow us to track the return to your order.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.